(Junior) Support Specialist (100%, all genders) für Swiss International Air Lines AG in Allschwil - jobbasel.ch
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Position

      09.04.2026

      (Junior) Support Specialist (100%, all genders)

      • Allschwil
      • Festanstellung 100%

      • Home Office
      • Merken
      • drucken
       

      Swiss International Air Lines AG

      Swiss International Air Lines AG

      (Junior) Support Specialist (100%, all genders)

      Come and join our team!

      Starting date: as sonn as possible

      Come and join our team!

      Starting date: as sonn as possible

      Tasks

      • Offering first-level support to our customers
      • Answering cases submitted to Swiss-AS via the AMOS online support tool
      • Communicating with customers directly via e-mail or phone
      • Selecting and explaining the best solution to solve the case
      • Ensure follow-up on customer cases

      Behind the scenes

      SWISS Aviation Software

      Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation.

      Benefits

      Sports facilities and showers

      Attractive company pension scheme

      Subsidized parking or public transport

      Discounts on insurance

      13th monthly salary

      Company health management

      25 days of annual vacation

      Flight benefits

      Crew credit cards

      Remote working (e.g. from home)

      Flexible workhours and part-time working models

      Diversity programmes

      Paid maternity and paternity leave

      Sports facilities and showers, Attractive company pension scheme, Subsidized parking or public transport, Discounts on insurance, 13th monthly salary, Company health management, 25 days of annual vacation, Flight benefits, Crew credit cards, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

      Requirements

      • Work experience as an AMOS Administrator is an advantage
      • SQL knowledge is an advantage
      • Be a team player, flexible, proactive, and able to work under pressure
      • You are a highly motivated individual capable of working independently and taking ownership of tasks
      • You have excellent communication skills and can interact with people from various technical backgrounds and cultures
      • You are an expert troubleshooter with the ability to diagnose and resolve issues effectively
      • Knowledge about the aviation industry and processes in aircraft maintenance
      • AMOS knowledge
      • Fluency in written and spoken English

      Contact

      Human Resources

      Swiss AviationSoftware Ltd.

      Company

      About Swiss AviationSoftware Ltd.

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      Arbeitsort: Allschwil Home Office möglich